eFax Review 2026 — Pricing, Pros & Cons
By the Attajer Editorial Team · 12 min read · Last updated May 22, 2026
eFax is the most recognizable name in online faxing — they've been around since 1999. But is eFax still worth it in 2026? After thorough testing, our answer is: probably not. Here's why.
$18.99/mo for 150 pages · No free tier · Dated UI · Better alternative: Fax.plus (9.6/10)
What Is eFax?
eFax is an online fax service owned by Consensus Cloud Solutions (formerly J2 Global). Founded in 1999, it was one of the first services to let users send and receive faxes via email and web. With over 11 million users historically, eFax remains the most recognized brand in online faxing — but recognition doesn't always equal best value.
eFax Pricing in 2026
| Plan | eFax | Fax.plus |
|---|---|---|
| Free tier | ✗ None | ✓ 10 free pages |
| Basic plan | $18.99/mo (150 pages) | $6.99/mo (400 pages) |
| Pro plan | $19.99/mo (200 pages) | $19.99/mo (800 pages) |
| Cost per page (overage) | $0.10 | $0.05 |
| Annual cost (basic) | $227.88 | $83.88 |
At $18.99/month for just 150 pages, eFax costs 2.7x more than Fax.plus while giving you 63% fewer pages. That's $144/year more for less.
eFax Login & Dashboard
The eFax login portal and dashboard feel dated compared to modern alternatives. The web interface uses an older design language, navigation is cluttered, and some features are hard to find. The mobile apps (iOS and Android) work but lack the polish of Fax.plus's apps.
Is There a Free Version of eFax?
No. eFax has no free tier — not even a trial. You must provide a credit card and commit to a paid plan immediately. This is a significant disadvantage compared to Fax.plus, which offers 10 free pages with no credit card required.
eFax vs Fax.plus — Head-to-Head
| Feature | eFax | Fax.plus ⭐ |
|---|---|---|
| Free pages | 0 | 10 |
| Starting price | $18.99/mo | $6.99/mo |
| Pages included | 150 | 400 |
| HIPAA | ✓ (Corporate) | ✓ (Enterprise) |
| Gmail integration | Via email | Native add-in |
| API | Limited | Full REST API |
| Countries | 40+ | 40+ |
| Founded | 1999 | 2017 |
| Our rating | 6.5/10 | 9.6/10 |
eFax Pros and Cons
✓ Pros
- Brand recognition (25+ years)
- 11M+ historical users
- HIPAA on Corporate plan
- 40+ countries
- Mobile apps exist
✗ Cons
- No free tier at all — credit card required upfront
- $18.99/mo for only 150 pages — worst value in the market
- Dated web interface — feels like 2010
- Difficult cancellation — phone call required per user reports
- No native Gmail/Outlook add-ins — email-only integration
- No REST API — limited developer options
- No Slack/Zapier integration
Better Alternative: Why We Recommend Fax.plus
If you're currently using eFax or considering it, we strongly recommend switching to Fax.plus. Here's why:
- Save $144/year — $6.99 vs $18.99/month for MORE pages
- Try before you pay — 10 free pages, no credit card
- Modern interface — clean, fast, mobile-first design
- Better integrations — Gmail add-in, Slack, Zapier, REST API
- Same security — HIPAA, SOC 2, ISO 27001
Frequently Asked Questions
eFax costs $18.99/month (eFax Plus, 150 pages) or $19.99/month (eFax Pro, 200 pages). There is no free tier.
No. eFax has no free plan or trial. For a free option, try Fax.plus (10 free pages, no credit card).
Yes, on the eFax Corporate plan. Standard eFax Plus and Pro plans are not HIPAA compliant.
eFax requires you to call their support line to cancel. Many users report this process being difficult. Fax.plus lets you cancel online anytime.
Fax.plus is our top recommendation. It costs $6.99/mo (vs $18.99), includes 400 pages (vs 150), offers a free tier, and has better integrations and a modern interface.