HelloFax Review 2026 — What Happened? (Now Dropbox Fax)
By the Attajer Editorial Team · 10 min read · Published August 5, 2026
Quick answer: HelloFax was acquired by Dropbox in 2019 and rebranded as Dropbox Fax. It costs $9.99/month for 300 pages with Dropbox integration. However, it lacks mobile apps, HIPAA compliance, and broad international support. Fax.plus ($6.99/mo, 400 pages, 10 free pages) is a better alternative for most users.
$9.99/mo for 300 pages · Dropbox integration · No mobile app · No HIPAA · Limited countries
What Happened to HelloFax?
HelloFax was an online fax service founded in 2010. In 2019, Dropbox acquired HelloFax and integrated it into the Dropbox ecosystem. The service was rebranded as “Dropbox Fax” and the HelloFax website now redirects to Dropbox.
If you’re searching for HelloFax, you’re now looking at Dropbox Fax — same underlying technology, but with Dropbox branding and tighter integration with Dropbox cloud storage. For a full review of the current product, see our Dropbox Fax review.
HelloFax (Dropbox Fax) Pricing 2026
| Plan | HelloFax / Dropbox Fax | Fax.plus ⭐ |
|---|---|---|
| Free tier | 5 pages (one-time) | 10 pages (no credit card) |
| Basic plan | $9.99/mo (300 pages) | $6.99/mo (400 pages) |
| Pro plan | $19.99/mo (500 pages) | $19.99/mo (800 pages) |
| Mobile apps | ✗ None | ✓ iOS & Android |
| HIPAA | ⚠ Not confirmed | ✓ Enterprise |
| E-signature | ✓ Via Dropbox Sign | ✓ Built-in |
| Annual cost (basic) | $119.88 | $83.88 |
HelloFax Pros & Cons
- Deep Dropbox integration
- E-signature via Dropbox Sign
- Clean web interface
- 300 pages on basic plan
- No mobile apps (iOS or Android)
- HIPAA compliance not confirmed
- Limited to ~10 countries
- No Gmail or Outlook integration
- Free trial is only 5 pages (one-time)
- No REST API
HelloFax vs Fax.plus — Which Is Better?
For most users, Fax.plus is the better choice. Here’s why:
- Price: $6.99/mo vs $9.99/mo — Fax.plus is 30% cheaper
- Pages: 400 vs 300 — Fax.plus gives 33% more pages
- Free tier: 10 pages vs 5 pages (one-time) — Fax.plus is 2x more generous
- Mobile apps: Fax.plus has highly-rated iOS and Android apps. HelloFax has none.
- International: Fax.plus supports 40+ countries. HelloFax is limited.
- HIPAA: Fax.plus offers certified HIPAA compliance. HelloFax does not confirm.
The only scenario where HelloFax (Dropbox Fax) is better is if you already use Dropbox heavily and want tight cloud storage integration. For everyone else, Fax.plus wins on price, features, and mobile experience.
Frequently Asked Questions
HelloFax was acquired by Dropbox in 2019 and rebranded as 'Dropbox Fax.' The HelloFax website now redirects to Dropbox. Existing HelloFax users were migrated to Dropbox Fax accounts. The service, features, and pricing remain largely the same under the Dropbox brand.
No, HelloFax no longer exists as a standalone service. It was fully absorbed into Dropbox and is now called 'Dropbox Fax.' You can access it through your Dropbox account or at dropbox.com/fax.
HelloFax (now Dropbox Fax) offers a one-time free trial of 5 pages. After that, paid plans start at $9.99/month for 300 pages. For a truly free fax option, Fax.plus offers 10 free pages with no credit card required — more than HelloFax's one-time trial.
Fax.plus is the best HelloFax/Dropbox Fax alternative in 2026. It offers 10 free pages (vs HelloFax's 5), plans from $6.99/month with 400 pages (vs $9.99 for 300), mobile apps, HIPAA compliance, and integrations with Gmail, Slack, and Zapier.
HelloFax (now Dropbox Fax) does not explicitly advertise HIPAA compliance. If you need HIPAA-compliant faxing for healthcare, consider Fax.plus, which offers TLS 1.3 encryption, AES-256 at rest, SOC 2 Type II certification, and a signed BAA.
HelloFax (now Dropbox Fax) costs $9.99/month for 300 pages (Home plan), $19.99/month for 500 pages (Professional), or custom pricing for teams. Compare to Fax.plus at $6.99/month for 400 pages — 33% more pages at 30% less cost.